Changing the Face of Workforce Optimization
Einstein said it best, “Everything should be made as simple as possible, but not simpler.” There is an art to simplifying the unnecessary complexity out of our lives, and it usually involves lots of...
View ArticleOptimized Agent Desktops Help Create Meaningful Insight from Customer Data
When we buy a new piece of technology (cell phones, tablets, laptops, etc.) we expect to open the box, turn it on, and use it without any assistance. Technology has become so user friendly and...
View ArticleChanging the Face of Workforce Optimization
Einstein said it best, “Everything should be made as simple as possible, but not simpler.” There is an art to simplifying the unnecessary complexity out of our lives, and it usually involves lots of...
View ArticleOptimized Agent Desktops Help Create Meaningful Insight from Customer Data
When we buy a new piece of technology (cell phones, tablets, laptops, etc.) we expect to open the box, turn it on, and use it without any assistance. Technology has become so user friendly and...
View Article
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